Why can't I order on line?
Our website is trade only for viewing and information purposes.
To order, download
and print our 'order form' fax it, or contact us
via telephone on: 01564 702 116, or email: alan@hanlin.co.uk |
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Is VAT included?
See Terms
& Conditions. |
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How much is delivery?
See Terms
& Conditions. |
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Are their extra charges?
See Terms
& Conditions. |
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Do you supply samples?
Contact sales department for information. |
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How accurate are the
colours?
We are constantly reviewing and improving colours and they are as
accurate
as possible but there are too many variables for us to be able guarantee
the
rugs will arrive exactly the same colour as depicted on your screen.
If in doubt
give us a ring and where possible we will try to describe the colours
for you,
or a colour swatch can be sent for your reference. |
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Do you have any information
on the care and mainttenance of your
Natural Rugs ? Yes, click here for Sheepskins,
or here for Goatskins. |
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Do you supply outside
UK ?
Yes, please ask for a quote for international carriage ! |
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How long will the delivery
be?
For a majority of our products stock is available directly from our
ware house
and can be despatched within 24 hours. Normally delivery is within
48 hours
for Northern Ireland & Islands can take longer. Seasonal products
. .
(i.e. Hats and Gloves) to avoid disappointment early orders are advisable. |
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What time can I speak to somebody?
Our office is open 9am-5pm Monday - Friday. If you wish to talk to
someone
outside these hours please send us an email or fax and we will arrange
to ring you at a mutually convenient time. |
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What is the best way to contact you?
Telephone calls are always preferable wherever possible but you can
also contact us by email or fax. See our contact page for full details. |
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Do you have a showroom?
We have a showroom on site, viewing strictly by appointment only. |
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How do I open an account?
See Terms
& Conditions. |
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Is a brochure available?
A brochure is available for our 'natural rugs' only and a price list
is available
for all our full product range - obviously, all products and prices
are available
from our website for registered accounts. |
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Returns Policy.
See Terms
& Conditions. |
